Payplan-series-grade: GG-0303-04
MR#: SA9473
Title: FLD REPR
Exempt? NON-EXEMPT
Introduction: The incumbent of this position serves as a Field Representative for the Census Bureau responsible for performing survey data collection team support duties and for interviewing respondents to collect survey or census data as required for current, on-going, one-time, and special censuses within an assigned geographical area. The geographical area assigned is comparable to a large metropolitan area with social, environmental, linguistic, cultural, population, economic and other issues that make it most difficult to collect survey data. The incumbent reports to an assigned Supervisory Field Representative who provides individual survey assignments by indicating generally what is to be done, limitations, quality and performance expected, deadlines, budgetary limitations and priority of assignments.

FLSA

This position is non-exempt from the minimum pay and overtime provision of the Fair Labor Standards Act (as amended by PL 93-259) based on the absence of duties that are identified with exemption criteria. This position is non-exempt from coverage under the Fair Labor Standards Act.

This position is non-exempt from coverage under the Fair Labor Standards Act.Major DutiesAttends classroom training sessions to review detailed survey procedures and techniques. Receives detailed training on revised or new survey procedures for each field operation to which assigned.

Maintains personal payroll records which reflect hours worked, miles driven, and reimbursements for travel and communications claimed. Payroll information is completed and submitted following instructions provided in administrative materials.

Reports progress and costs as required by supervisor and assures that assignments are completed and transmitted to the regional office on time.

Receives and completes assignments which may include listing units at specific addresses, subsegmenting, and conducting interviews with respondents either by personal visit or by telephone. Explains the purpose of the survey, asking questions as worded on the survey forms, and recording data accurately and completely. Interviews are completed using sound interviewing and probing techniques learned in training and by applying a thorough understanding of survey objectives, detailed procedures and instructional manuals. Using
established procedures, contacts refusal cases to persuade them to cooperate.

Completes reinterview and observation classroom training and/or self-study training to conduct reinterviews or observations of new interviewers. Reports results of these activities according to established procedures.

The incumbent reports to a supervisory field representative, survey
statistician, and/or other higher level employee. Training, particularly on new surveys is extensive and work is reviewed through observation an reinterview.

The nature of the work requires a very high degree of independence in scheduling work hours and conducting interviews in an unstructured environment without close supervision.

Attends classroom training sessions to review detailed survey procedures and techniques. Receives detailed training on revised or new survey procedures for each field operation to which assigned.

Maintains personal payroll records which reflect hours worked, miles driven, and reimbursements for travel and communications claimed. Payroll information is completed and submitted following instructions provided in administrative materials.

Does other duties as assigned.
Grading CriteriaFactor 1 – Knowledge Required by the Position – FL – 1-3 350 pts

Knowledge of a body of standardized rules, procedures, or operations that require considerable training and experience to perform the full range of standard clerical assignments and resolve recurring problems.
Skill, acquired through considerable training and experience, to operate and adjust varied equipment for purposes such as performing numerous standardized tests or operations.

Knowledge of verbatim survey guides in order to conduct data collection surveys accurately.

Ability to apply appropriate interviewing techniques to follow up on problems and/or to clarify questionable responses from respondents.

Factor 2 – Supervisory Controls – FL 2-2 125 pts.

The incumbent works under the supervision of a Field Supervisor. Routine work is done independently; judgment and initiative are required in solving problems. Difficult situations are referred to the supervisor for resolution. Work is reviewed according to whether or not it meets Bureau deadlines and quality standards.

Factor 3 – Guidelines – FL 3.2 125pts

Guidelines include verbatim survey scripts, survey manuals and directives, Field Division policy memoranda from headquarters, and any internal polices and procedures established by the Regional Office.

The employees solves problems by applying guidelines. Exceptional cases are referred to the supervisor.

Factor 4 – Complexity – FL 4-2 75pts

The work consists of duties that involve related steps, processes, or methods.

Incumbent provides all clerical support required for conducting data collection activities in a regional office and provides assistance to the field supervisor. The incumbent must be able to determine and apply best solution to a variety of problems.

Factor 5 – Scope and Effect – FL 5-2 75 pts.

The purpose of the work is to support the Regional Office’s data collection activities. This work contributes to the overall efficiency of the Bureau.

Factor 6 – Personal Contacts – FL 6-2 25 pts.

Contacts are with coworkers, members of the field interviewing staff, headquarters personnel and the general public who are asked to respond to survey questionnaires.

Factor 7 – Purpose of Contacts – FL 7-1 20 pts

Contacts with Field Supervisor, coworkers, and respondents in the general public.

Factor 8 – Physical Demands FL 8-2 20 pts.

The work requires some physical exertion. The employee must walk, stand, bend as necessary to handle mailing of questionnaires.

Factor 9 – Work Environment – FL 9-1 5 pts.

The work is performed in a field setting.

Total points 820

FPL: 5 (SA9471)Unique Position RequirementsThis is a temporary or time limited Excepted Service position.

Applicants selected for employment will work out of their home.

This position has a mixed-tour schedule. A mixed tour schedule provides for periods of full-