MR# SA9463

Field Supervisor
GS-0303-06

This is a Schedule A, Excepted Service position.

The Field Supervisor (FS) serves as the first level supervisor for a group of approximately 6 to 15 Field Representatives and is responsible for data collection in a geography that may include some hard to count areas. The FS is responsible for ensuring this group’s performance meets the performance standards and expectations set forth by the bureau and survey sponsors. The FS has knowledge of surveys conducted in the area of supervision. She/he understands parameters, procedures, question order and meaning, and typical response patterns of the surveys. Survey knowledge allows the FS to explain the reasons for differences in survey procedures and how those differences affect the interviewing experience. The FS is familiar with most problems encountered by subordinates while interviewing and is able to provide detailed guidance to subordinates on how to resolve issues. When problems occur the FS applies general guidance, previous training, past experiences, or utilizes survey resource materials to derive appropriate solution. The FS seeks guidance from the supervisor on complex or unusual problems.

As a first level supervisor, the FS is responsible for evaluating and reviewing assignments of subordinates. The FS monitors staff performance that includes on the job observations, monitoring of various performance metrics, and conducting performance reviews. The FS may assist with training of employees. The FS reviews and approves payroll and leave submissions for their staff. The FS may assist with the recruiting of Field Representatives.

FLSA
This position is non-exempt under the coverage of Fair Labor Act.


Duties

Major Duties

Oversees activities performed in his/her assigned area of supervision unless otherwise noted.
Monitors and reassigns survey cases in the area of supervision, as appropriate.
Reviews survey production and progress reports.
Works with a supervisor to implement corrective actions based on the production and progress reports.
Provides guidance to field representatives on interviewing techniques and administrative matters.
Completes case assignments, conducts Type A follow up, and reinterview cases.
Reviews and approves payroll.

Supervises a subordinate staff of approximately 6-15 Field Representatives. These supervisory duties include administering the initial and interim progress reviews and final ratings to subordinates; working with a supervisor to resolve conduct and performance issues.
Assists and/or administers classroom and refresher training as needed.
Assists and/or administers recruiting testing sessions as needed.
Use survey management information systems to monitor FR workloads., i.e. ROSCO, CARMN, CHI etc.
Delivers the Oath of Office under a delegated authority.
Understands and keeps abreast of the content and procedures for each Census Bureau Survey in the assigned geographic area.
Communicates progress of data collection operations to supervisor and subordinates.
Occasionally lifts up to 30 pounds of survey materials or laptops.
Performs other related duties as assigned.
Attachment – B